Refunds & Cancellation

Last updated: September 23, 2026

Project and setup fees

Cancellation and refund eligibility for custom setup work depends on the agreed scope and the amount of work already completed. Project-specific terms may be provided before payment.

Recurring services

If a client purchases a recurring service, cancellation can be requested by emailing support@nexlorosystems.com. Unless a separate agreement says otherwise, cancellation should be requested before the next billing date to avoid the next renewal.

Billing questions

If you believe a charge was made in error or a service was not delivered as agreed, contact us so the situation can be reviewed. Any refund or adjustment will depend on the circumstances, applicable agreement, and law.

Contact

Email support@nexlorosystems.com.